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Solutions for our customers
Year
2000 home page Y2000
Summary Customer
solutions Product compliance
NSTL
BIOS releases
Service & Support Q&A
What
to do if....
...your
product is listed in the Product Compliance table, but has an
earlier BIOS version
The
first thing to do is check whether your computer with its current BIOS
can handle the millennium roll-over:
- Download NSTL's YMARK2000
System Compliance Test and run the test, as described in
the readme.txt file that comes with the NSTL test.
To
check the BIOS version of your computer ...
Switch your computer
on and watch the screen carefully. The BIOS version number is displayed
during the power-on diagnostics tests, usually towards the top of
the screen. Make a note of the number as it remains on the screen
only for about one minute, and there is no other way of seeing it
other than switching the computer on. |
If your system
passes the test it is Y2000 compliant, and will handle the roll-over
from 1999 to 2000 without problems.
If your system fails the test,
you will need to update your system's BIOS with at least the version that
is indicated in the Product Compliance table as being Year 2000 compliant.
You can do this by downloading
the latest BIOS version for your computer from our Help Desk web
site: select the model corresponding to your computer and download the
latest BIOS version for that model. Upgrade the existing BIOS in your
computer with the downloaded version. The Installation Notes provided
with the new BIOS will give you all the information you need for correctly
carrying out this procedure.
With the new BIOS version,
your computer will be able to handle the century turn-over correctly.
... the status of your product is given as Year 2000-Ready
The
computers with this status are capable of handling the date in the next
century, but they will not automatically change over to the new Millennium.
There are several solutions available for this problem, which you can
evaluate and try, according to your requirements and the extent of your
Year 2000 problem:
- You
can change the date manually the first time you switch the computer
on in the Year 2000. The date will continue to be updated correctly
and the problem will have been solved.
If you
are not working in a date-sensitive environment (i.e. you are not running
any program where the date is an indispensable element - insurance, banking,
transport, etc.) and you do not have any software user licenses registered
via software, you can test this solution by changing the date now and
waiting a few minutes to check that the clock returns the new date with
the correct century indication. When you are sure that the computer holds
the correct date indication, change it back to the correct date.
If you do have date-sensitive
software on your computer (i.e. if you work in a bank, an insurance office,
a travel agency, etc, or more simply just have the expiry date of your
software user license registered via software), then changing the date
by hand before 1st January 2000 could cause problems and so you are advised
against this course of action. Only if you are sure that a temporary date-change
will not cause any damage to any part of the system, can you try this
simple test.
- You can fit a special
add-in board that will give the computer the correct date at all times.
Olivetti EuroComputers has carried out certification tests for the Fernlink
2000 Millennium BIOS Board® and has found that this board gives
satisfactory results in returning the correct date at all times. Full
details on this board and how it works can be obtained from the Fernlink
2000 web site.
... your product
is not listed in the Product Compliance table
If
your computer is not a recent model, it is possible that it is Year
2000 compliant even though its name has not been included in the Product
Compliance table. To make sure, you can go through the tests indicated
below to see whether your computer can hold the indication of the 21st
century.
- Download NSTL's YMARK2000
System Compliance Test and run the test, as described in
the readme.txt file that comes with the NSTL test. If
the
- You
can change the date manually the first time you switch the computer
on in the Year 2000. If the date command accepts the year 2000 in the
year field, and the date continues to be updated correctly, then
you can safely assume that the problem has been solved.
If you
are not working in a date-sensitive environment (i.e. you are not running
any program where the date is an indispensable element - insurance, banking,
transport, etc.) and you do not have any software user licenses registered
via software, you can test this solution by changing the date now and
waiting a few minutes to check that the clock returns the new date with
the correct century indication. When you are sure that the computer holds
the correct date indication, change it back to the correct date.
If you do have date-sensitive
software on your computer (i.e. if you work in a bank, an insurance office,
a travel agency, etc, or more simply just have the expiry date of your
software user license registered via software), then changing the date
by hand before 1st January 2000 could cause problems and so you are advised
against this course of action. Only if you are sure that a temporary date-change
will not cause any damage to any part of the system can you try this simple
test.
If you try and change the date
by hand, but the date command of your operating system does not let you
enter the year 2000 in the date field, then unfortunately your computer
is not Year 2000 compliant.
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